With a digital solution that no longer met the needs of their users as effectively as desired, Pumpehuset faced the risk of losing potential concert-goers, event organizers, and venue renters.
To enhance and streamline the user experience of Pumpehuset’s unique historical gem throughout the customer journey, their entire digital presence became revamped, making it easier to navigate the site, whether for buying tickets or simply getting inspired. A fundamental part of this process was to place a strong emphasis on creating a data-driven user experience, enabling identity markers and the ambiance of the physical concert venue to transcend into Pumpehuset’s digital realm, thus elevating brand recognition to new heights.
As a result, a flexible, user-friendly WordPress website was born, benefiting administrators, event organizers, renters, and music enthusiasts. Exploring new concerts, enjoying captivating artists, previewing Pumpehuset’s unique ambiance and purchasing concert tickets has never felt this smooth and delicate.